Giving Matters at Piramal Enterprises

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This month we are featuring the culture of giving at Piramal Enterprises, through the initiatives and impact of the Piramal Foundation, committed to finding cost-effective, relevant & innovative solutions to our country’s most pressing challenges.

We were fortunate to know more about this and about corporate foundations trying to steer change from Mr. Paresh Parasnis, who is the head of the Piramal Foundation that is responsible for all the CSR activities of Piramal Enterprises.

GiveIndia: What's your role and for how long have you been in the organization?
Paresh: My role as Head of the Piramal Foundation involves overseeing the activities of the Foundation (which span across education, healthcare, clean drinking water and women’s empowerment) and being responsible for the CSR activities of Piramal Enterprises. Having joined the organisation in August 2012, we are working with our various initiatives in developing a three year strategy on the way forward. While the issues are many, we need to ensure that we remain focused and efficient in delivering the best possible outcomes. Also, as we build our mandate, there is a pressing need to ensure that governance practices are firmly embedded in the organisation which ensures rigour in decision making, regularity in monitoring and sustenance in organisational practices. Assessment of outcomes is another area where we need to put in a lot of effort.

GiveIndia:  How does the Piramal Foundation try to achieve its mission in light of the group's business values and objectives?
Paresh: The core values of the Piramal Group are focused around Knowledge, Action and Care. The Foundation has, in a sense, embodied these values in the approach that is has taken across all its projects – Piramal Foundation for Education Leadership (PFEL), Health Management & Research Institute (HMRI), Sarvajal and Source For Change.

Care for us denotes trusteeship of the various stakeholders that we work with – employees, customers, the communities that we work with and society at large. Our work in the Foundation involves working with communities which are underserved in respect of the services that we focus on. Our partnership with government agencies and other foundation enables us to identify these communities where the need for these services is the maximum.

We believe that the services that we enable have to be backed by a deep understanding of the domain – Knowledge denotes deep expertise of the subject matter. We have, over the last five years, built up the necessary capabilities in our project teams that bring the required expertise to bear on any problem area. This expertise has been combined with innovative practices to ensure that the solution that we propose is capable of being scaled geographically can stay robust when scaled and is financially efficient for the segment that we hope to serve.

Two facets of the core value – Action - revolve around Entrepreneurship and Integrity. We have a large number of initiatives which are driven by each project team – these are, in turn, based on the specific needs as they arise. The project teams are expected to develop solutions that are most appropriate to the issue at hand without having to validate with any ‘central’ team. Integrity – consistency in thought, speech and action – is manifest in all the work that we do in the Foundation and, in fact, across the Group.

GiveIndia:  What are the key initiatives that the Foundation has taken up? Are there any must do activities that your team does every year?
Paresh: At Piramal Foundation, we support various initiatives & collaborations in the areas of Health, Education and Youth Empowerment.

Health Management initiatives referred to as Piramal Swasthya has two major programs. Firstly, Health Management and Research Institute (HMRI), is a large scale initiative in partnership with Government providing healthcare services to disadvantaged people with limited or no access to primary healthcare. HMRI currently has 13 projects in 6 states (Assam, Andhra Pradesh, Orissa, Maharashtra, Rajasthan and Karnataka) providing services to about 160 million people across the country. Another small scale “For-Profit” initiative is E-Swasthya which will become self sustaining over a period of time. E-swasthya delivers healthcare to “No doctor Zones”. Harvard Business School is running a case study on this initiative.

In the field of Education, we have another large initiative in collaboration with Government - Piramal Foundation for Education & Leadership (PEFL). At PEFL we believe in inculcating leadership skills and imparting relevant knowledge to head masters of government schools. The program is currently working with 1,000 schools in Rajasthan, Gujarat and Maharashtra covering approx 1,50,000 students.

We also have other “For Profit” initiatives created in a way that they will become self sustaining over a period of time - Source for Change (Rural BPO) is an initiative for Women’s Empowerment providing quality BPO services to global clients at competitive prices and empowering rural India with employment opportunities.  Another initiative that has been covered in a Harvard case study is Piramal Water – Sarvajal that provides affordable and pure drinking water. This initiative is successfully running across 150 towns and villages in Gujarat and Rajasthan.

Apart from these, Mr. Ajay Piramal, Chairman- Piramal Group, is also the Chairman of world’s biggest NGO in education sector- Pratham. We actively support Annamrita- the mid-day meal scheme of ISKCON, covering more than 80,000 school children in Mumbai.

GiveIndia:  Till date, over 400 employees from the Piramal group have signed up for the Payroll Giving programme, contributing over 70 lacs of funds. In fact, the group companies do match contributions as well. Do you think Payroll Giving makes for an easier way for employees to engage with the cause of giving?
Paresh: The Payroll Giving programme in the Piramal Group has been a major organised activity to engage employees with the cause of giving. While financial contributions are an easy way to engage, a recent survey that we did amongst employees threw up interesting insights. A large number of employees have shown a desire to know more about the Foundation’s activities and also be involved in contributing through their own efforts to specific needs of each project – these contributions would be structured as Task based activities, Event based activities and Strategic activities.
                                                                                                                                                                         
GiveIndia:  What's your take on corporate foundations trying to steer a change as opposed to CSR efforts integrated within or as a corporate function. Do you think they are different? If so, in what regard?
Paresh: Speaking from my experience with Piramal Foundation, I think the basic difference between a corporate foundation and CSR integrated as a corporate function is implementation of a project. Piramal Foundation is a foundation implementing projects for underserved communities, not just a grant making one. Our key focus areas are healthcare, education, youth and women’s empowerment. We have multiple projects running in these areas, a large number of which operate in Public Private Partnership. The Foundation engages with domain experts in the specific areas catered to by all our projects.

As opposed to this approach, in CSR (as a corporate function) the opportunity to implement a project is limited. The employee volunteer ends up working with an organisation/NGO on a specific cause identified by the organisation.

There is whole lot of a difference in the approach we take at Piramal Foundation. There are challenges in our country which need innovative & cost effective solutions As a Foundation we can invest in innovative solutions and then scale them in a partnership mode once the ‘proof of concept’ is established. Generally, in CSR, companies will partner with NGOs with an established track record.

GiveIndia: What's the future of giving at Piramal and how do you see the Piramal Foundation contributing towards this future of giving?
Paresh: At Piramal foundation we classify giving by two parameters – giving financially and giving in kind. Our group companies are associated with GiveIndia and we encourage our employees to give a part from their salaries through the Payroll giving programme. We even match our employee contribution. Looking forward, we are working with the GiveIndia team to reach out to all 10 plant locations in India with the Payroll giving programme.

We also encourage our employees to give in kind through engagement in task based, event based or strategic activities. We are about to launch an Employee Social Impact Strategy to contribute to the cause of their choice by doing what they are best – helping put systems in place, working on fund raising strategy, training for employees of the NGO etc. We will seek participation from senior management to give inputs on at the strategy that can assist the NGO in scaling its operations across geographies.

To us Payroll Giving along with contributing personal time and effort is the way forward.

Let's live over 2008 : The Year of Questions, Answers & Changes

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François de La Rochefoucauld, the noted French author of maxims and memoirs once said “ The only thing constant in life is change” Change comes from asking questions and figuring out the best implementable answers to them.
Happy Times at the GiveIndia office
(File photo from the year 2008)
Seven years in the making and already having received substantial growth, we had to look back and ask ourselves some questions – questions suchas could we put a number to the impact on people’s lives ?
Who decided (and how) whether saving a tree today equaled helping a person with disability walk or not ? Or was it more useful to teach 100 children to read, even if without any understanding of what they read, or was it more useful to ensure that one child gets an education that will allow her to compete with the best in the world?

Our thesis as a “philanthropy exchange” is that thousands of individual donors, exercising their own judgement through the donation choice they make, will collectively take far better decisions than any group of experts in development We therefore, followed a simple approach to measuring our performance : the total volume of funds we channel to various non profits during a year and the number of donors it we were able to reach out to. And in doing so, we needed to ensure that we operate within a maximum cost of 9.1% of the total donations, and assess our viability at all times in order to justify the choices our donors make towards our listed NGOs.
Farmers in flood affected regions were helped

Having said the above, 2008 was a great ‘impact’ year for us as we raised almost Rs. 14 crores towards those affected by the Bihar floods, raised Rs.50 lacs for victims of Mumbai terror attack and started the Read to Lead programme of ICICI Bank, designed to sponsor education of 100,000 children.
A lot of changes were taking place internally as well : Our founder, Venkat Krishnan stepped down to bring in Mr. Ujwal Thakar as the CEO, we took complete control of our backend systems, we were awarded Google Grants which allowed us free advertising to the extent of $10,000, and we launched this blog to officially communicate further with our visitors !

And just like that, another year passed by, leaving us with a heightened sense of joy :-)

This is the ninth post in the series “13 Years of a Giving India”, a reminisce of GiveIndia’s journey through the past 13 years. Click here to read previous posts from this series.  

Remembering 2007 ; when we said "iGive, do You ?"

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As you know from our last post, by 2006, our focus had shifted towards getting an individual to become a giver. At the start of 2007, we launched iGive, an initiative that empowered an individual to become a fundraiser for cause that s/he was passionate about, using internet as medium. iGive has really been one of our biggest achievements thus far, and in the very first year, we could raise 6.7 lakhs through personal iGive pages and Rs. 55 lakhs through marathon specific  iGive pages. This success reinforced our belief that influencing an individual to raise funds reinstated the person to come closer to the cause.

Some words of encouragement from both the donors and the NGOs
made us realize our impact :-) 
2007 was also a turning point for Payroll Giving as 22 companies launched the programme during the year. We had never imagined that in just 3 years, we would have been able to engage 23,000+ employees, raising more than 3.5 crores ! This was quite an achievement and definitely a sign that the easiest way for a working professional to give was through payroll.

Given our progress with individuals at large, we wanted to also engage high net worth individuals give in a way that was worth their while. To do so, we introduced a catalog of high value projects which a high value donor or a corporate could pick and get a feedback on the usage of funds. A number of projects were picked up by the marathon donors, fundraisers, and NDTV, among others. It gave us immense satisfaction to see high value donors takes personal interest in their ‘giving process’. The exchange of information and thought between such donors and our projects team helped them discover their ‘giving objective’.

By this time, we had 115 NGOs by our side, covering 14 states. We felt incredibly fulfilled as this made for a great penetration in the area of promoting accountability and transparency – one of the main objectives of GiveIndia. NGOs were certainly realizing the importance of credibility guidelines and were striving to get comply with them in order to get listed with us. This made us feel that NGOs do value their association with us and that we were able to justify their association by helping them raise more funds. Thus our impact for NGOs was slowly reflecting on the other end and we couldn’t have been happier :-).

This is the eighth post in the series “13 Years of a Giving India”, a reminisce of GiveIndia’s journey through the past 13 years. Click here to read previous posts from this series.  

And 2006 was all about engaging individuals through Retail Philanthropy

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Through our last post, we told you how we deliberated upon shifting focus towards individual giving. Our success at the marathon was clearly a testimony to how much people wanted to give on an individual basis. 2006 was just about that, a year of consolidation on “retail philanthropy”, which helped us maximize efforts to reach out to individual donors.

Total funds channeled by GiveIndia in the year grew to roughly Rs 14 cr from Rs 11.5cr in the previous year and we crossed the 30,000 mark in donors. The Payroll Giving programme also showed a 200+% growth, going from 3,000 employees across 20 companies to 10000 + donors. India's biggest philanthropy event, the Mumbai Marathon clocked Rs 6.8 crores raised for 100 + NGOs, and the 2nd edition of the Hutch Delhi Half Marathon raised Rs 1.21 crores posting a growth of 50% over the first, laying the ground for a large fundraising opportunity for North India based NGOs. While all of this was good and great, we wanted to also explore individual giving among HNIs and corporates.

We showcased a group of 15 NGOs to a small group of HNIs and corporates during our 1st Engagement Evening. In the run up to the event, groups of individuals pooled in contributions and debated, discussed and voted projects that they would support. In addition to this, a week later,  we organized a parallel event in New York at the Board Room of the New York Stock Exchange.

See below the video coverage of our 1st Engagement Evening !


The first “philanthropy marketplaces” meeting, an idea mooted by us, was held in London. Participants from Global Giving.com, eBaY, Giving Works, Donorschoose.org from the USA, PCNC-Philippines, Greater Good-South Africa, Help Argentina & several others came together to brainstorm, share ideas and knowledge and create a fraternity.

.. And all this led to growing excitement in global philanthropy about the role of philanthropy marketplaces and the prospect of working together & learning from each other.

This is the seventh post in the series “13 Years of a Giving India”, a reminisce of the years gone by. Click here to read previous posts from this series.  

Remembering 2005 : The Year of successes and failures

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By 2005, we had crossed the milestone of 100,000 cumulative donations, more than 20,000 individual donors and had touched the lives of at least a million poor people in India. The year also saw us cross Rs. 25 crores in cumulative funds channeled to voluntary organizations. Hence, this year, we wanted to pay conscious efforts towards individual giving, towards finding ways to reach out to the “common man” and make a donor out of an individual.

GiveIndia Team after the
 Standard Chartered Mumbai Marathon 2005
We consolidated offices and operations into one city- Mumbai, while simultaneously broadening our global footprint through several new initiatives. Payroll Giving almost touched the Rs.1 crore p.a. mark, signaling its arrival as a serious method of fundraising, notching up over 3,000 monthly payroll givers. Our partnership with Rediff went beyond the tsunami and helped raise a lot of funds for several good causes.  Online Giving in the US too grew in leaps and bounds and Give UK started picking up pace as well

The Hutch Delhi Half Marathon was launched and raised Rs. 81 lacs in its maiden edition. The Mumbai event grew to cross over Rs. 3 crores in direct funds channeled and over Rs. 4.5 crores in all! The Standard Chartered Mumbai Marathon 2005 was several times as big as the one in 2004 . Funds raised through the event rocketed to Rs.4 crores, as against an estimated 1 crore in 2004.

This is what propelled us to shift focus
 towards the "common man"
And an interesting experiment in placing a GiveIndia executive as the person driving the CSR programme of a company took off, helping ICICI OneSource set up a great partnership with Dr Reddy's Foundation and roll out a batch of underprivileged youth trainees in Bangalore with a 100% placement record!

During this time, the Indo-US HIV AIDS Fund announced by US President George Bush & Prime Minister Manmohan Singh. We were nominated as the agency that would manage the  deployment of this fund in India, using our “marketplace model” of allowing donors to choose the projects they would like to support. 
At the same time, we also formalized our partnership with GuideStar to launch GuideStarIndia. We signed a relationship with GlobalGiving.com to evaluate their projects in India.

3000 delegates at the World Economic Forum in Davos received “gifts” from ICICI Bank. Instead of yet another dinner hosted, the Bank sponsored a child's education on behalf of each of the delegates, through GiveIndia.

We decided to invest a lot more effort, time and resources into building and scaling up the Payroll Giving Programme, the key driver of a “giving culture” in the years to come. As a result of the shift in focus to individual giving, our viability took a slight hit. Hence, in the years to come, we hoped to overcome the challenge by scaling up the level of activity.

This is the sixth post in the series “13 Years of a Giving India”, a reminisce of the years gone by. Click here to read previous posts from this series. 

Remembering 2004 : The Year of Marathon Fundraising!

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At GiveIndia we decided that 2004 would be the year we would focus on doing what we already did, but BETTER, as opposed to trying more new things to do. A lot of effort went into strengthening internal systems and making them more efficient. This, backed with extraordinary commitment from a small staff of 16 and a super charged volunteer team, allowed us to handle much higher levels of resource mobilisation. 

Some of the better things we focused on were to reach out to a bigger audience: over 30,000 donors to channel more donations:  Rs. 11.5 crores  (2.1 crores in 2003-04), to touch the lives of more underprivileged: more than 100,000 (a few thousands in 2003-04), to make the Standard Chartered Mumbai Marathon 2005 bigger: Funds raised rocketed to roughly Rs. 4 crores (1 crore in 2003-04) and to stabilize the fledgling Payroll Giving Programme: 21 companies & over 1500 employees (8 companies & 400 employees in 2003-04)

The year 2004 also saw some new & successful initiatives launched by GiveIndia. Some noteworthy achievements were…

The Standard Chartered Mumbai International Marathon : Perhaps the one single event which gave a big fillip to ‘giving’ was the Standard Chartered Mumbai Marathon, which was held in Feb, 2004. This was the first time an International Marathon was being held in India. It was almost natural that we would be selected to be the Charity Partner for this event because of our uniqueness and strengths – of providing donors with a wide range of causes, our stress on NGOs being transparent and credible, and the fact that we were internet based. However, we chose this to be an inclusive event and allowed even NGOs not listed with us to participate. We assured feedback only for our listed NGOs. 
See below a coverage of the marathon 



Fundraising for the Tsunami that hit South India: This fueled giving as never seen before in India- galvanizing citizens from all over the world to contributing generously. We partnered with GlobalGiving.org to raise funds for the tsunami affected in India, raising close to US $200,000. More importantly, the Internet as a medium allowed instant reporting of ground situations and their linking to donations. Within 2 days of the disaster, people were able to support specifically identified projects in the areas of health, provision of basic necessities or restoration of livelihoods through boat repairs. Individuals sitting half way around the globe were able to see the impact of their support within a week of making a contribution.
Tsunami Relief and Medical Camp

The GiveIndia Rediff Initiative: We tied up with rediff.com to launch a website http://giveindia.rediff.com and to help those affected by the Tsunami. The response was overwhelming: www. giveindia.rediff.com provided a safe and secure online donation  platform to approximately 4-5 million rediff visitors both in India  and US and raised 5 lacs from 316 individual donations.

Apart from the above, we announced the first list of 75 NGOs that were certified as 100% compliant with the minimum and the desirable norms of the Credibility Alliance (www.credall.org.in). We also launched the “Gift A Donation” feature, which allowed people to make donations on important occasions as a gift.

For us, 2004 seemed as the sign of times to come in the world of philanthropy. We did raise 9.3 crores and were assured that something in the worth was changing magically and that people were more ready and more willing to give.
This is the fifth post in the series “13 Years of a Giving India”, a reminisce of the years gone by. Click here to read previous posts from this series.  

2003 : Launch of GiveIndia.org & Payroll Giving

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A change in logo in 2003

Starting in 2000, as an attempt to raise funds online(and raising Rs.1,31,000 that year), we’d come a long way, bringing in several innovations into the world of philanthropy. Yet, we had the scope to do so much more !
For starters, on Apr 18th, 2003, we formally launched GiveIndia.org. It was followed by a decent amount of media reportage and a campaign supported by all of India’s leading satellite channels including the Star, Sony and Zee groups. These channels aired over 2000 spots, all pro bono . We couldn’t have asked for a better beginning to 2003.
See below one of the first promos on GiveIndia.org

We also launched our Payroll Giving programme in September, 2003. Who would have thought that within a few months of launch, more than 500 employees across different companies would contribute Rs.1.5 lacs a month to charity ! Group M, India’s largest company was the first company to implement the programme. Others to follow were  ICICI Bank, JAM Magazine (where 100% employees signed up on day 1), Indian Banks’ Association and ICICI OneSource. 

See below a short video testimonial from Mr. Thomas Puliyel, President, IMRB, on IMRB's joining the Payroll Giving Programme.

Along the way, we also touched a few thousand lives. Like that of little Kritika, the blind daughter of an autorickshaw driver in Mumbai, who received a Braille kit worth Rs. 600 (yes braille kits were extremely expensive at the time), went on to score an 88% in the grade 4 exams. Or the Mahila Vikas Bahat Samiti of Salpuri village in Alwar, Rajasthan, that leveraged a Rs.3000 donation to raise Ra. 75,000 in loans for 14 of its members.
And so the effort went on, as we resolved to put another year of our best efforts. And we hoped hat as time progressed, we will someday fulfil our dream of ensuring that every person gives back to society and that no one will be left out from opportunities to live adequately just because he/she was born in the wrong place

This is the fourth post in the series “13 Years of a Giving India”, a reminisce of the years gone by. Click here to read previous posts from this series.